Shipping policy
Clearbrooklife shipping policy is designed to ensure clarity, predictability, and transparency across all international orders. We partner with global logistics providers to deliver fashion pieces safely, efficiently, and in optimal condition.
Order Processing Time
All orders are processed within 1–3 business days depending on product availability and warehouse status. During peak seasonal periods or promotional events, processing time may extend slightly due to increased demand. Each item undergoes quality inspection before packaging to ensure product integrity and presentation standards.
Shipping Methods
We offer multiple shipping options depending on destination, including standard international shipping and expedited courier services. The selection of logistics partners is based on reliability, tracking accuracy, and delivery performance.
Estimated Delivery Time
Delivery times vary by region:
• North America: 7–14 business days
• Europe: 6–12 business days
• Asia-Pacific: 5–10 business days
• Other regions: 10–18 business days
These estimates may vary due to customs clearance, weather conditions, or peak season delays.
Shipping Protection & Packaging
Each product is carefully packed using protective materials to preserve fabric structure, embellishments, and delicate textures. Special garments such as lace dresses or layered tops are folded with anti-crease protection to ensure retail-ready condition upon arrival.
Tracking Information
Once your order is shipped, a tracking number will be provided via email. Customers can monitor shipment progress in real-time through logistics carrier systems. Please allow 24–72 hours for tracking information to update after dispatch.
Customs & Import Duties
International orders may be subject to customs duties or import taxes depending on destination country regulations. These charges are not included in product pricing and are the responsibility of the customer. We recommend checking local import policies before placing an order.
Lost or Delayed Packages
While we work with reliable logistics partners, occasional delays may occur. If a package is significantly delayed or appears lost, customers may contact our support team for investigation and resolution. We actively coordinate with carriers to ensure successful delivery in all cases.
Address Accuracy
Customers are responsible for providing accurate shipping information. Incorrect addresses may result in delayed delivery or return-to-sender situations. Please double-check all details before confirming your order.
Shipping Updates & Communication
We provide email updates at each stage of the shipping process including confirmation, dispatch, and delivery completion. Customers may also contact support for additional assistance at any time.
Contact Information
For all shipping inquiries:
support@clearbrooklife.store
clearbrooklife.store